The challenge
Operational systems and office devices ran across long working hours, but security alerts were only reviewed during the normal support day.
The security approach
The security programme deploys EDR to managed endpoints, integrates 24/7 MDR triage and defines containment and escalation responsibilities with the existing IT provider.
The outcome
Suspicious endpoint activity has a known out-of-hours owner, while management receives coverage and incident reporting instead of relying on antivirus status alone.
Operational continuity first
Logistics businesses depend on dispatch, scheduling, communications and customer portals. MDR is designed around rapid investigation and proportionate containment so an alert does not automatically become a prolonged outage.