Employees need practical guidance on when AI helps and when it introduces avoidable risk.
Understand the limits of AI
Explain that an AI assistant predicts responses and can produce inaccurate or fabricated information. Staff should know when to consult authoritative sources.
Use approved tools
Demonstrate the tools permitted by the organisation and where to find usage rules and support.
Practise safe prompts
Use fictional or approved examples to develop prompts, request structured outputs and revise drafts.
Recognise AI-assisted fraud
Show how convincing phishing, fake audio and impersonation can look, then practise independent verification.
Build good habits
Include human review, appropriate disclosure and quick reporting of mistakes in everyday processes.
Book cybersecurity and AI training
Learn these skills with Matthew Southgate in our combined full-day course. View and book upcoming training events, or register interest in the online training course.